Gary Zhou 
Through text notifications, Uber provides essential information to Model 3 and Model Y riders about Tesla vehicles.
Since the Model 3 ramp, the Tesla brand gained significant prominence in mainstream culture. Many people can probably recognize a Tesla from afar now. Elon Musk, the Model Y, and Cybertruck have only increased Tesla’s popularity.
However, there are still a few details about Tesla vehicles that most people don’t know. One of the main—and probably most important—details people still don’t know about Teslas is how to open their doors.
Now that Tesla vehicles have started to join ride-hailing fleets, like Hertz and Uber, more people are exposed to them. But some still don’t know how to approach a Tesla.
Uber decided to help their Model 3 and Model Y riders familiarize themselves with Teslas. To start, Uber sends a Tesla-specific notification to riders who book a Model 3 or Model Y. Through the messages, Uber riders learn to use Tesla’s door handles properly. The ride-hailing company also shared a video showing customers how to get into and out of a Tesla vehicle.
Uber’s Tesla-specific notifications suggest that there’s still information that many people don’t know about the EV manufacturer’s vehicles. Uber riders aren’t the only ones unfamiliar with Teslas. Some riders hailing the Tesla taxi cab in New York also didn’t know how the car’s door handles worked. So it might be a good idea to do fun, informational ads about the EV automaker’s cars.
By providing basic information about Tesla, Uber is helping the larger population get to know the brand and the cars it builds. While EVs are gaining traction in the auto market, there are still lots of people in North America and around the world that don’t know much about electric vehicles in general. As the reigning leader of the EV market, details about Tesla vehicles seem to be an excellent place to start for people just learning about electric vehicles.
